Email templates › Automation workflows › Custom WhatsApp (API or manual)
BasicsCustom WhatsApp (API or manual) automation
Start it from your website, shop or app, or enroll a list by hand, and send a WhatsApp message. Build any WhatsApp journey you need, triggered by your own systems.
How it works
Starts from your website, shop or app (API), or by hand. 1 WhatsApp message.
- Day 0: send the WhatsApp message “WhatsApp opt-in confirmation”
Template: WhatsApp opt-in confirmation WhatsApp template
Frequently asked questions
What is a custom whatsapp (api or manual) automation?
Start it from your website, shop or app, or enroll a list by hand, and send a WhatsApp message. Build any WhatsApp journey you need, triggered by your own systems.
How does the custom whatsapp (api or manual) sequence start?
Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.
How many messages are in the custom whatsapp (api or manual) sequence?
It contains 1 WhatsApp message. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.
How do I set up this custom whatsapp (api or manual) automation?
Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “Custom WhatsApp (API or manual)”. Review the messages, then click Activate.
Also searched as: whatsapp api automation, custom whatsapp workflow, transactional whatsapp message, whatsapp business api trigger
At a glance
- Goal: Build any WhatsApp journey you need, triggered by your own systems.
- Trigger: API / manual
- Length: 1 WhatsApp message
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation