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Email templates › Automation workflows › WhatsApp updates opt-in (keyword)

Basics

WhatsApp updates opt-in (keyword) automation

Confirm the opt-in when someone sends UPDATES, and tag them for order and booking updates. Collect clear WhatsApp consent for service updates.

Use this workflow free

How it works

Starts when someone sends “UPDATES” to your WhatsApp number. 1 WhatsApp message.

  1. Day 0: send the WhatsApp message “WhatsApp opt-in confirmation”
    Template: WhatsApp opt-in confirmation WhatsApp template
  2. Tag the contact “whatsapp-updates”

Frequently asked questions

What is a whatsapp updates opt-in (keyword) automation?

Confirm the opt-in when someone sends UPDATES, and tag them for order and booking updates. Collect clear WhatsApp consent for service updates.

How does the whatsapp updates opt-in (keyword) sequence start?

Starts when someone sends “UPDATES” to your WhatsApp number. Each contact then moves through the steps on their own schedule.

How many messages are in the whatsapp updates opt-in (keyword) sequence?

It contains 1 WhatsApp message. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.

How do I set up this whatsapp updates opt-in (keyword) automation?

Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “WhatsApp updates opt-in (keyword)”. Review the messages, then click Activate.

Also searched as: whatsapp opt in confirmation, whatsapp consent keyword, subscribe to whatsapp updates, keyword auto reply

At a glance

  • Goal: Collect clear WhatsApp consent for service updates.
  • Trigger: WhatsApp keyword
  • Length: 1 WhatsApp message
  • Smart rules: skips people who unsubscribe; waits for double opt-in confirmation

Use this workflow free