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Scheduled maintenance email template
Give customers advance notice of planned downtime and what to expect. Free, mobile-friendly and ready to send: customise it with your own logo, colours and words in minutes.
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When to use a scheduled maintenance email
Send them whenever something changes that affects your customers, ideally with advance notice.
Business update email templates communicate important news: company updates, new features, price changes, policy updates, apologies and holiday hours. Honest, plain language builds trust, especially when the news is difficult.
Subject line ideas
- Scheduled maintenance on Sunday, 2 am to 4 am
- An update from our founder
- Important: upcoming changes to our pricing
- We’re sorry: here’s what happened
Tips for a great scheduled maintenance email
- Say what is changing and when in the first paragraph.
- Explain why, in plain language.
- Tell people exactly what (if anything) they need to do.
- For price changes and policy updates, give at least 30 days’ notice.
Frequently asked questions
What is a scheduled maintenance email?
Give customers advance notice of planned downtime and what to expect. Business update email templates communicate important news: company updates, new features, price changes, policy updates, apologies and holiday hours.
When should I send a scheduled maintenance email?
Send them whenever something changes that affects your customers, ideally with advance notice.
How do I use this scheduled maintenance email template?
Create a free ENB Technologies account, choose “Scheduled maintenance” in the template gallery, and it opens in the drag-and-drop editor with your logo and brand colour already applied. Edit the text and images, pick your audience and send, or schedule it for later.
Is this scheduled maintenance email template free and mobile-friendly?
Yes. It is free to use, adapts to phones and tablets, and is built with the layout techniques that display correctly in Gmail, Outlook, Apple Mail and Yahoo.
Also searched as: scheduled maintenance email, planned downtime notice, system upgrade email, service maintenance notification
Preview with sample text and colours. Your logo and brand colour are applied automatically.
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Price change notice email template
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Policy / terms update email template
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Service disruption / apology email template
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Holiday hours / closure email template
Temporary closure, holiday opening hours or relocation notice.
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