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How to write an invoice that gets paid
Updated 2026-09-28
Short answer: A proper invoice shows your business name and contact details, your customer’s details, a unique invoice number, the invoice date and due date, a description of each item with quantity and price, tax if you charge it, the total, and exactly how to pay. Send it as soon as the work is done and follow up with polite reminders.
What to include
- Your business name, address, phone and email.
- Your customer’s name and contact details.
- A unique invoice number and the invoice date.
- A clear description of each item or service, with quantity and price.
- Discounts and tax (for example VAT) shown separately.
- The total and the due date.
- Payment details: bank name, account name and account number.
Tips to get paid faster
- Agree payment terms before you start the work.
- Send the invoice the same day the work is finished.
- Take a deposit on large jobs.
- Make paying easy: bank details on the invoice, a link the customer can open on a phone.
- Send friendly reminders before and after the due date.
Make one in a minute
With ENB you add your business and bank details once. Each new invoice takes a minute, can be shared by email or on WhatsApp from your phone, and reminders go out automatically.
Frequently asked questions
Is an invoice the same as a receipt?
No. An invoice asks for payment; a receipt confirms payment was received.
What is a proforma invoice or quote?
A quote (or proforma invoice) tells the customer what the job will cost before they commit. Once accepted, it becomes an invoice.
How long should payment terms be?
Common terms are due on receipt, 7 days or 30 days. Shorter terms usually mean faster payment for small businesses.
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