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E-commerce

Order thank-you email template

Post-purchase thank-you with order summary and what happens next. Free, mobile-friendly and ready to send: customise it with your own logo, colours and words in minutes.

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When to use an order thank-you email

Send promotions around sales events, and trigger cart, restock and price-drop emails automatically from your store.

E-commerce email templates help online shops drive sales: promotions, product launches, abandoned cart reminders, back-in-stock alerts and post-purchase messages. They typically feature product images, prices and a prominent shop button.

Subject line ideas

  • Thank you for your order!
  • 20% off everything, this weekend only
  • You left something behind
  • It’s back! Get it before it’s gone

Tips for a great order thank-you email

  • Show the product and price above the fold.
  • Create urgency honestly: real deadlines and real stock levels.
  • Use a single, high-contrast “Shop now” button.
  • Automate cart recovery. It is one of the highest-earning emails a shop can send.

Send it automatically

This design is part of these ready-made automation workflows:

Frequently asked questions

What is an order thank-you email?

Post-purchase thank-you with order summary and what happens next. E-commerce email templates help online shops drive sales: promotions, product launches, abandoned cart reminders, back-in-stock alerts and post-purchase messages.

When should I send an order thank-you email?

Send promotions around sales events, and trigger cart, restock and price-drop emails automatically from your store.

How do I use this order thank-you email template?

Create a free ENB Technologies account, choose “Order thank-you” in the template gallery, and it opens in the drag-and-drop editor with your logo and brand colour already applied. Edit the text and images, pick your audience and send, or schedule it for later.

Is this order thank-you email template free and mobile-friendly?

Yes. It is free to use, adapts to phones and tablets, and is built with the layout techniques that display correctly in Gmail, Outlook, Apple Mail and Yahoo.

Also searched as: order confirmation email, thank you for your order, purchase confirmation

Preview with sample text and colours. Your logo and brand colour are applied automatically.

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