Email templates › Automation workflows › New enquiry follow-up
Grow your listNew enquiry follow-up email automation
Respond instantly to contact-form enquiries and nurture them to a consultation. Answer leads in minutes and book more consultations for service businesses.
How it works
Starts when someone joins a list. 3 emails over 4 days.
- Day 0: send “Thanks for getting in touch!”
Design: Thank you template - Wait 1 days
- Only continue if the contact doesn’t have the tag “client” (for example, hasn’t bought yet)
Everyone else leaves the sequence here. - Day 1: send “How we helped a client like you”
Design: Customer success story template - Wait 3 days
- Only continue if the contact doesn’t have the tag “client” (for example, hasn’t bought yet)
Everyone else leaves the sequence here. - Day 4: send “Book your free consultation”
Design: Book a demo template
Frequently asked questions
What is a new enquiry follow-up automation?
Respond instantly to contact-form enquiries and nurture them to a consultation. Answer leads in minutes and book more consultations for service businesses.
How does the new enquiry follow-up sequence start?
Starts when someone joins a list. Each contact then moves through the steps on their own schedule.
How many emails are in the new enquiry follow-up sequence?
It contains 3 emails over 4 days. You can add, remove or reorder steps, change the waiting times and edit every email.
How do I set up this new enquiry follow-up automation?
Create a free ENB Technologies account, go to Automations › New automation and choose “New enquiry follow-up”. It is created with every email designed in your brand. Review it, then click Activate.
Also searched as: lead follow up automation, contact form auto response, enquiry email sequence, speed to lead
At a glance
- Goal: Answer leads in minutes and book more consultations for service businesses.
- Trigger: Joins a list
- Length: 3 emails over 4 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation