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Welcome survey & segmentation email automation

Ask new subscribers what they’re interested in, with one reminder, so you can send more relevant emails. Learn what each subscriber wants from day one and segment your list.

Use this workflow free

How it works

Starts when someone joins a list. 2 emails over 3 days.

  1. Day 0: send “Tell us what you’re interested in”
    Design: Feedback survey template
  2. Wait 3 days
  3. Only continue if the contact didn’t click in the previous email
    Everyone else leaves the sequence here.
  4. Day 3: send “One quick question (10 seconds)”
    Design: Feedback survey template

Frequently asked questions

What is a welcome survey & segmentation automation?

Ask new subscribers what they’re interested in, with one reminder, so you can send more relevant emails. Learn what each subscriber wants from day one and segment your list.

How does the welcome survey & segmentation sequence start?

Starts when someone joins a list. Each contact then moves through the steps on their own schedule.

How many emails are in the welcome survey & segmentation sequence?

It contains 2 emails over 3 days. You can add, remove or reorder steps, change the waiting times and edit every email.

How do I set up this welcome survey & segmentation automation?

Create a free ENB Technologies account, go to Automations › New automation and choose “Welcome survey & segmentation”. It is created with every email designed in your brand. Review it, then click Activate.

Also searched as: welcome survey email, preference center email, subscriber segmentation automation, zero party data email

At a glance

  • Goal: Learn what each subscriber wants from day one and segment your list.
  • Trigger: Joins a list
  • Length: 2 emails over 3 days
  • Smart rules: skips people who unsubscribe; waits for double opt-in confirmation

Use this workflow free