Email templates › Automation workflows › Donation thank-you: WhatsApp + email
Nonprofits & communitiesDonation thank-you: WhatsApp + email automation
Started by your donation form: an instant WhatsApp thank-you, then an impact report two weeks later. Thank donors instantly and show them the difference they made.
How it works
Starts from your website, shop or app (API), or by hand. 1 email + 1 WhatsApp over 14 days.
- Day 0: send the WhatsApp message “Donation thank-you”
Template: Donation thank-you WhatsApp template - Wait 14 days
- Day 14: send “See the difference you made”
Design: Annual impact report template
Frequently asked questions
What is a donation thank-you: whatsapp + email automation?
Started by your donation form: an instant WhatsApp thank-you, then an impact report two weeks later. Thank donors instantly and show them the difference they made.
How does the donation thank-you: whatsapp + email sequence start?
Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.
How many messages are in the donation thank-you: whatsapp + email sequence?
It contains 1 email + 1 WhatsApp over 14 days. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.
How do I set up this donation thank-you: whatsapp + email automation?
Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “Donation thank-you: WhatsApp + email”. Review the messages, then click Activate.
Also searched as: donation thank you whatsapp, donor receipt message, nonprofit whatsapp automation, donor impact email
At a glance
- Goal: Thank donors instantly and show them the difference they made.
- Trigger: API / manual
- Length: 1 email + 1 WhatsApp over 14 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation