Email templates › Automation workflows › Clinic reminder & patient feedback (WhatsApp)
Industry journeysClinic reminder & patient feedback (WhatsApp) automation
Started by your booking system: a WhatsApp appointment reminder, then a feedback request after the visit. Fewer missed appointments and better patient experience.
How it works
Starts from your website, shop or app (API), or by hand. 2 WhatsApp messages over 2 days.
- Day 0: send the WhatsApp message “Clinic appointment reminder”
Template: Clinic appointment reminder WhatsApp template - Wait 2 days
- Day 2: send the WhatsApp message “Patient feedback”
Template: Patient feedback WhatsApp template
Frequently asked questions
What is a clinic reminder & patient feedback (whatsapp) automation?
Started by your booking system: a WhatsApp appointment reminder, then a feedback request after the visit. Fewer missed appointments and better patient experience.
How does the clinic reminder & patient feedback (whatsapp) sequence start?
Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.
How many messages are in the clinic reminder & patient feedback (whatsapp) sequence?
It contains 2 WhatsApp messages over 2 days. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.
How do I set up this clinic reminder & patient feedback (whatsapp) automation?
Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “Clinic reminder & patient feedback (WhatsApp)”. Review the messages, then click Activate.
Also searched as: clinic appointment reminder whatsapp, patient reminder message, hospital feedback whatsapp, dental reminder automation
At a glance
- Goal: Fewer missed appointments and better patient experience.
- Trigger: API / manual
- Length: 2 WhatsApp messages over 2 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation