Email templates › Automation workflows › Restaurant birthday treat
Industry journeysRestaurant birthday treat email and WhatsApp automation
Send diners a birthday treat on WhatsApp, with an email if it isn’t read. Bring diners in for their birthday celebration (with friends).
How it works
Starts every year on the contact’s “birthday” date. 1 email + 1 WhatsApp over 3 days.
- Day 0: send the WhatsApp message “Birthday offer”
Template: Birthday offer WhatsApp template - Wait 3 days
- Only continue if the contact didn’t read the previous WhatsApp message
Everyone else leaves the sequence here. - Day 3: send “A birthday treat on us 🎂”
Design: Happy birthday template
Frequently asked questions
What is a restaurant birthday treat automation?
Send diners a birthday treat on WhatsApp, with an email if it isn’t read. Bring diners in for their birthday celebration (with friends).
How does the restaurant birthday treat sequence start?
Starts every year on the contact’s “birthday” date. Each contact then moves through the steps on their own schedule.
How many messages are in the restaurant birthday treat sequence?
It contains 1 email + 1 WhatsApp over 3 days. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.
How do I set up this restaurant birthday treat automation?
Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “Restaurant birthday treat”. Review the messages, then click Activate.
Also searched as: restaurant birthday offer, birthday free dessert whatsapp, restaurant loyalty automation, birthday dining promotion
At a glance
- Goal: Bring diners in for their birthday celebration (with friends).
- Trigger: Yearly date
- Length: 1 email + 1 WhatsApp over 3 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation