Email templates › Automation workflows › Booking follow-up
Events & bookingsBooking follow-up email automation
Started by your booking system: confirmation, then a review request after the visit. Reduce no-shows and turn happy visits into reviews.
How it works
Starts from your website, shop or app (API), or by hand. 2 emails over 3 days.
- Day 0: send “Your appointment is confirmed”
Design: Appointment confirmation template - Wait 3 days
- Day 3: send “How was your visit?”
Design: Review request template
Frequently asked questions
What is a booking follow-up automation?
Started by your booking system: confirmation, then a review request after the visit. Reduce no-shows and turn happy visits into reviews.
How does the booking follow-up sequence start?
Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.
How many emails are in the booking follow-up sequence?
It contains 2 emails over 3 days. You can add, remove or reorder steps, change the waiting times and edit every email.
How do I set up this booking follow-up automation?
Create a free ENB Technologies account, go to Automations › New automation and choose “Booking follow-up”. It is created with every email designed in your brand. Review it, then click Activate.
Also searched as: appointment reminder automation, booking confirmation email flow, salon clinic follow up emails
At a glance
- Goal: Reduce no-shows and turn happy visits into reviews.
- Trigger: API / manual
- Length: 2 emails over 3 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation