Email templates › Automation workflows › Loyalty points reminder
Keep customersLoyalty points reminder email automation
Remind customers they have points or rewards waiting to be used. Drive repeat visits by reminding customers of rewards they’ve earned.
How it works
Starts when the tag “has-points” is added. 2 emails over 14 days.
- Day 0: send “You have points to spend”
Design: Loyalty rewards template - Wait 14 days
- Only continue if the contact didn’t click in the previous email
Everyone else leaves the sequence here. - Day 14: send “Your points are waiting”
Design: Loyalty rewards template
Frequently asked questions
What is a loyalty points reminder automation?
Remind customers they have points or rewards waiting to be used. Drive repeat visits by reminding customers of rewards they’ve earned.
How does the loyalty points reminder sequence start?
Starts when the tag “has-points” is added. Each contact then moves through the steps on their own schedule.
How many emails are in the loyalty points reminder sequence?
It contains 2 emails over 14 days. You can add, remove or reorder steps, change the waiting times and edit every email.
How do I set up this loyalty points reminder automation?
Create a free ENB Technologies account, go to Automations › New automation and choose “Loyalty points reminder”. It is created with every email designed in your brand. Review it, then click Activate.
Also searched as: loyalty points reminder email, rewards expiring email, points balance automation
At a glance
- Goal: Drive repeat visits by reminding customers of rewards they’ve earned.
- Trigger: Tag added
- Length: 2 emails over 14 days
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation