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WhatsApp journeys

WhatsApp referral invite automation

Send loyal customers their personal referral link on WhatsApp, with an email follow-up if it isn’t read. Grow through word of mouth, on the app people share with friends.

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How it works

Starts when the tag “loyal-customer” is added. 1 email + 1 WhatsApp over 7 days.

  1. Day 0: send the WhatsApp message “Refer a friend”
    Template: Refer a friend WhatsApp template
  2. Wait 7 days
  3. Only continue if the contact didn’t read the previous WhatsApp message
    Everyone else leaves the sequence here.
  4. Day 7: send “Give a gift, get a gift”
    Design: Refer a friend template

Frequently asked questions

What is a whatsapp referral invite automation?

Send loyal customers their personal referral link on WhatsApp, with an email follow-up if it isn’t read. Grow through word of mouth, on the app people share with friends.

How does the whatsapp referral invite sequence start?

Starts when the tag “loyal-customer” is added. Each contact then moves through the steps on their own schedule.

How many messages are in the whatsapp referral invite sequence?

It contains 1 email + 1 WhatsApp over 7 days. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.

How do I set up this whatsapp referral invite automation?

Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “WhatsApp referral invite”. Review the messages, then click Activate.

Also searched as: whatsapp referral message, refer a friend whatsapp, referral link automation, word of mouth whatsapp

At a glance

  • Goal: Grow through word of mouth, on the app people share with friends.
  • Trigger: Tag added
  • Length: 1 email + 1 WhatsApp over 7 days
  • Smart rules: skips people who unsubscribe; waits for double opt-in confirmation

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