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WhatsApp journeys

WhatsApp keyword opt-in welcome automation

When someone sends JOIN to your WhatsApp number, welcome them and send a first-order code two days later. Grow a WhatsApp audience from posters, social posts and packaging, and convert it.

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How it works

Starts when someone sends “JOIN” to your WhatsApp number. 2 WhatsApp messages over 2 days.

  1. Day 0: send the WhatsApp message “Welcome new subscriber”
    Template: Welcome new subscriber WhatsApp template
  2. Wait 2 days
  3. Only continue if the contact doesn’t have the tag “customer” (for example, hasn’t bought yet)
    Everyone else leaves the sequence here.
  4. Day 2: send the WhatsApp message “Welcome discount”
    Template: Welcome discount WhatsApp template

Frequently asked questions

What is a whatsapp keyword opt-in welcome automation?

When someone sends JOIN to your WhatsApp number, welcome them and send a first-order code two days later. Grow a WhatsApp audience from posters, social posts and packaging, and convert it.

How does the whatsapp keyword opt-in welcome sequence start?

Starts when someone sends “JOIN” to your WhatsApp number. Each contact then moves through the steps on their own schedule.

How many messages are in the whatsapp keyword opt-in welcome sequence?

It contains 2 WhatsApp messages over 2 days. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.

How do I set up this whatsapp keyword opt-in welcome automation?

Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “WhatsApp keyword opt-in welcome”. Review the messages, then click Activate.

Also searched as: whatsapp keyword opt in, text join to subscribe, whatsapp auto reply welcome, grow whatsapp subscribers, click to chat opt in

At a glance

  • Goal: Grow a WhatsApp audience from posters, social posts and packaging, and convert it.
  • Trigger: WhatsApp keyword
  • Length: 2 WhatsApp messages over 2 days
  • Smart rules: skips people who unsubscribe; waits for double opt-in confirmation

Use this workflow free