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WhatsApp journeys

WhatsApp salon reminder & feedback automation

Started by your booking system: a WhatsApp reminder before the appointment and a quick feedback request after. Full chairs, fewer no-shows and happier clients for salons, barbers and spas.

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How it works

Starts from your website, shop or app (API), or by hand. 2 WhatsApp messages over 1 day.

  1. Day 0: send the WhatsApp message “Salon appointment reminder”
    Template: Salon appointment reminder WhatsApp template
  2. Wait 1 day
  3. Day 1: send the WhatsApp message “Salon visit feedback”
    Template: Salon visit feedback WhatsApp template

Frequently asked questions

What is a whatsapp salon reminder & feedback automation?

Started by your booking system: a WhatsApp reminder before the appointment and a quick feedback request after. Full chairs, fewer no-shows and happier clients for salons, barbers and spas.

How does the whatsapp salon reminder & feedback sequence start?

Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.

How many messages are in the whatsapp salon reminder & feedback sequence?

It contains 2 WhatsApp messages over 1 day. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.

How do I set up this whatsapp salon reminder & feedback automation?

Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “WhatsApp salon reminder & feedback”. Review the messages, then click Activate.

Also searched as: salon whatsapp reminder, barber appointment reminder, spa booking whatsapp, beauty client feedback

At a glance

  • Goal: Full chairs, fewer no-shows and happier clients for salons, barbers and spas.
  • Trigger: API / manual
  • Length: 2 WhatsApp messages over 1 day
  • Smart rules: skips people who unsubscribe; waits for double opt-in confirmation

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