Email templates › Automation workflows › Back in stock: WhatsApp + email
Sell moreBack in stock: WhatsApp + email automation
Started by your shop when a waitlisted item returns: a WhatsApp alert, then an email if it isn’t read. Sell restocked items to waiting customers before they sell out again.
How it works
Starts from your website, shop or app (API), or by hand. 1 email + 1 WhatsApp over 1 day.
- Day 0: send the WhatsApp message “Back in stock”
Template: Back in stock WhatsApp template - Wait 1 day
- Only continue if the contact didn’t read the previous WhatsApp message
Everyone else leaves the sequence here. - Day 1: send “It’s back! Get it before it’s gone again”
Design: Back in stock template
Frequently asked questions
What is a back in stock: whatsapp + email automation?
Started by your shop when a waitlisted item returns: a WhatsApp alert, then an email if it isn’t read. Sell restocked items to waiting customers before they sell out again.
How does the back in stock: whatsapp + email sequence start?
Starts from your website, shop or app (API), or by hand. Each contact then moves through the steps on their own schedule.
How many messages are in the back in stock: whatsapp + email sequence?
It contains 1 email + 1 WhatsApp over 1 day. You can add, remove or reorder steps, change the waiting times and edit every message. WhatsApp steps use Meta-approved message templates, sent from your own WhatsApp Business number.
How do I set up this back in stock: whatsapp + email automation?
Create a free ENB Technologies account, connect your WhatsApp Business number, then go to Automations › New automation and choose “Back in stock: WhatsApp + email”. Review the messages, then click Activate.
Also searched as: back in stock whatsapp alert, restock notification whatsapp, waitlist automation, item available again message
At a glance
- Goal: Sell restocked items to waiting customers before they sell out again.
- Trigger: API / manual
- Length: 1 email + 1 WhatsApp over 1 day
- Smart rules: skips people who unsubscribe; waits for double opt-in confirmation
Related workflows
- Abandoned cart
- Post-purchase follow-up
- Free trial conversion
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- Second purchase nudge
- Failed payment recovery
- Quote follow-up
- Back-in-stock alert
- Abandoned cart (3 emails)
- Cross-sell after purchase
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- Free-to-paid upgrade
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- Christmas campaign